REACH

Automated, customisable order management

Services

Industry

Project Background

Reach Software is a company that automates service- and sales processes in order to help companies make their customers happy. Reach Software offers three modules that can be used separately but are at their best when used together. This creates a synergy. The three modules give users the possibility to create comparison sites, automate product order management and track the performance of resellers.

Challenges

Marc Nuijten, the founder of Reach, found that current order management systems are not offering the right user experience and are hard to customize. Many companies and resellers overlook the impact of effective order management systems. Users of order management systems need a platform that offers more than just static data. An easy to use, flexible and real-time software is the solution.

Problem solving with design thinking workshop

Together with Jeremy Raes (CEO of Lizard Global) and Jan Joost, Marc found a solution to the problem and sought for the support that would strengthen his ideas and plans. Together with the passionate and skilled full stack team of Lizard Global, they started working on ROMS (Reach Order Management Software). A custom software solution that provides resellers, providers and consumers order management in an accurate, honest and efficient way.

Key features

Customizable parameters for flexible products

The output of the calculations is influenced by many variables. All personalized data goes through tailor-made and pre-set parameters that make sure that the needs of providers and end-users are fulfilled.

Real-time insights for all users

Resellers can view the performance of all their affiliates and agents within the platform. Every reseller has their own dashboard in which they can find and compare data in a specific given period of time.

Simplified and automated business processes

The automation of repetitive business processes provides ROMS’ end-users with a pleasant user experience and more time to focus on important matters.

The impact

Automated Order Management

Reach automates the order process, reducing manual errors and increasing efficiency.

Customizable Solutions

The platform adapts to various business needs, offering tailored functionalities.

Enhanced Customer Experience

By streamlining operations, Reach improves the overall customer purchasing journey.

Conclusion

Together with Lizard Global, Reach strives to innovate and grow continuously by providing software that satisfies all users involved. This in return adds value to the sustainable growth of providers, resellers and end-users.

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Markus Monnikendam
Amelia Lok

Markus Monnikendam

Global Commercial Director

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