Van Eijck is an international car rescue company. Van Eijck is specialized in car and truck transport and storage, assistance and replacement transport. They have 4 depots across the South of the Netherlands, which also covers their support area in the Netherlands. Furthermore, during the summer months, Van Eijck provides consumer service by offering replacement transports when travellers are stranded during their holiday road trips.
Van Eijck has experienced years and years of low-quality development companies that tried to digitize their very complex processes and infrastructure. In collaboration with Delta-N, another Dutch IT company, the goal was to digitize Van Eijck’s process in order to gain more efficiency and gain more legal coverage required by the Dutch insurance system.
Lizard Global developed the VRS (Vehicle Recovery System) app, which helps emergency centers efficiently push new tasks to internal and external employees. They then gather data from the motorist on location, which the office staff can use to follow up on each incident.